Welcome to the Best Practice Database
For more than 20 years, Great Place to Work® has analyzed the workplace culture of outstanding organizations. The Best Practice Database is our collection of hundreds of tried and tested best practices.
Best practices can be filtered by topic, industry, company size and country. Create a list of your favorites with one click.
Get inspired!
Your inspiration for today 19. May 2024
Stop the Line
We have a new customer service program called Stop the Line. Inspired by the assembly line model in factories, the Stop the Line program empowers all associates, at any location, to escalate any issue that will improve a customers’ experience. To date, they escalated a large number of cases, and have used this process as a way for front line associates to directly improve overall customer experience.
